210-492-1570

Resident Resources

We are proud to provide this curated list of resources for residents affected by COVID-19. Property managers, owner-operators, resident advocates, and counselors should feel free to use these resources to bolster their communities and help keep families affected by this pandemic in their homes and on a path to recovery.

We will continue to update these resources regularly so that residents and their families have direct, up-to-date access to funding and support. Our resident resources initiative has focused on three critical areas of support: Financial / Rent Assistance, Healthcare, and Food Security. Select a market below to access resources at a National, State, and Local Level.

National Resources

CARES Act

  • Receive Direct Cash: $1,200 (single filers); $2,400 (married couples); and $500 (per child). Phases out for single filers earning over $75,000 and married couples earning over $150,000. One-time cash payments by mid-to-late April.
  • File Immediately: Encourage residents to reach out to their tax professional as soon as possible. Direct Deposit will be much faster form of payment vs checks in the mail. When residents file their tax returns, they or their CPA can provide banking account details for Direct Deposit with their tax return filing so that individuals and families can receive cash quickly. Tax Return filings have been extended to July 15, 2020 but they can file as soon as possible as the government will be sending funds in April.
  • Click here for more information: HR Block CARES Act Calculator and FAQ

Families First Coronavirus Act

  • Guaranteed free coronavirus testing.
  • Established paid leave.
  • Enhanced unemployment insurance.
  • Expanded food security initiatives.
  • Increased Federal Medicaid funding.
  • Two weeks of paid sick leave for those impacted by COVID-19.
  • Expands the Family and Medical Leave Act (FMLA) to provide up to 10 weeks of paid leave to care for children under 18 whose schools/childcare facilities are closed.
  • Does not apply to private businesses of 500 or more employees.
  • Click here for more information

More Resources

*strongly consider Direct Deposit for immediate CARES Act fund payment

Jobs - Now Hiring

This is a curated list of employers that have recently announced they will be hiring and have a significant amount of jobs they will be filling.

  • Amazon – Hiring 100,000 warehouse workers nationally, including 5,900 in Texas.
  • CVS Health – Hiring 32,000+ full- and part-time workers, including 2,500+ In Texas.
  • Target – Hiring 9,000+ positions across the country, including 700 in Texas.
  • Walmart – Hiring 150,000+ positions through the end of May, including 30,000 in Texas, to work in stores, clubs, distribution centers, and fulfillment centers.
  • Lowe's – Hiring 12,000+ positions, including 800 in Texas. Positions include full-time, part-time, and seasonal roles for displaced workers seeking short-term opportunities.
  • Walgreens – Hiring 9,500 full- and part-time and temporary roles in stores across the U.S
  • 7-Eleven – Hiring 20,000 workers to keep up with demand. Jobs include delivery people for the new 7NOW delivery app.
  • Dollar Tree & Family Dollar – Hiring 25,000 full and part-time cashiers, stockers, and warehouse associates.
  • Dollar General – Hiring 50,000 workers by the end of April.
  • H-E-B – Hiring a number of hourly and short-term positions to meet its increasing demand.
  • Kroger – Hiring 8,000+ positions across the country, including 600 in Texas.
  • Randall's – Hiring at all 17 stores in the Houston area, positions include cashier, courtesy clerk, deli clerks, stockers, and eCommerce order selectors.
  • Albertsons / Tom Thumb – Hiring 1,600+ workers, including 100 in Texas. Positions include stocking, front end, delivery, and e-commerce pickers.
  • Fiesta – Hiring full and part-time staff in Texas.
  • Domino's – Hiring delivery drivers, cooks, customer service representatives, managers, and assistant managers.
  • Pizza Hut – Hiring 30,000+ positions, including drivers, cooks, shift leaders, and restaurant managers.
  • Papa John's – Hiring 20,000 new workers, with "most" applicants starting on the same day. View open positions online or text JOBS to 47272.
  • Instacart – Hiring 300,000 workers who shop at grocery stores for its customers then deliver the goods to their house.
  • US Census

Industry-Specific Assistance

Healthcare / Telemedical Support:

  • MDLive – Visit the website to sign up for a free account. Cost for talking with a doctor will be given before the appointment.
  • HeyDoc – Visit the website to download the app. Visits cost the patient between $10 and $50.
  • Baylor Scott & White – Visit website to install the mobile app or text BETTER to 88402.
  • Ascencion – Visit the website to download the app. Use the code HOME for a $20 cost per visit, and no appointment is needed. Ascension Texas has established a COVID-19 hotline 833-919-1680 (6am-Midnight) staffed by registered nurses.

Crisis Prevention Hotlines:

Physical Fitness:

Food Availability:

Delivery & Pickup:

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State Resources

  • 2-1-1 Texas – Available 24/7. Dial 2-1-1, select your language, and from the menu of options: Press 1 for Area Services-Food Pantries, Housing, Child Care, Help paying Prescriptions, Rent and Utilities, Senior Services; Press 2 for State Services-SNAP, Medicaid, and CHIP.
  • WorkinTexas – An online resource that allows you to search for available jobs across Texas by location.
  • TANF Cash Payments Help – TANF helps families pay for basic living needs.
  • Texas Childcare Support
  • Texas Unemployment Resources – View resources and the latest updates.
  • Apply for Texas Unemployment Benefits – If you have lost your job, you can apply for state unemployment benefits. To apply online, go to the Texas Workforce Commission’s website. This page offers a tutorial for how to apply . After reading the tutorial, click on the Unemployment Benefits Services tab. This will take you to a webpage where you can create a log-in and start the application process. If you don’t have Internet access, call the unemployment services line at 800-939-6631 and speak to an agency representative. NOTE: Due to increased volume, TWC asks that Texans use their area code to find the recommended call times listed below. For Area Codes beginning with…
    • 9 - Mon-Wed-Fri 8:00 am - Noon
    • 3. 4, 5, 6 - Mon-Wed-Fri 1:00 pm - 5:00 pm
    • 7, 8 - Tues-Thurs-Sat 8:00 am - Noon
    • 2 - Tues-Thurs-Sat 1:00 pm - 5:00 pm
  • Healthcare Support – Information on health benefits through a variety of state programs.
  • Coronavirus Self-Checker – The CDC Foundation has provided a Coronavirus Self-Checker to help you make decisions about seeking appropriate medical care. This system is not intended for the diagnosis or treatment of disease or other conditions, including COVID-19.
  • Drive-Thru Screening Locations – People can get tested for COVID‑19 at drive‑thru locations in certain parts of Texas. Your doctor will help make the decision if you should get tested for COVID‑19. For information about testing, you just need to call your doctor and/or access care the way you usually do. If you need help finding a doctor or accessing medical care, call 2‑1‑1 and they can direct you to low- or no-cost providers in your area. View the Drive-Thru Testing Site Map to find a site in your area.
  • Mental Health Support Line – If you or someone you know is feeling overwhelmed by the COVID-19 pandemic, help is available. Please call the toll-free Texas Health and Human Services COVID-19 Mental Health Support Line at 833-986-1919 to speak with a mental health professional for help dealing with stress, anxiety, or depression.
  • BlueCross BlueShield of Texas

Delivery & Pickup

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Austin Resources

  • City of Austin Community Resources – View the latest resources compiled by the City of Austin, including: Homeless Resources, Utility Services, Internet Accessibility, Childcare Assistance, Immediate Housing Needs, Food Assistance, Workforce & Business Resources, Healthcare Services, Resources for Veterans, Mental Health Services, and General Services.
  • Workforce Solutions Capital Area – If you are a worker whose employment has been disrupted by COVID-19, complete a short form to receive assistance finding new work or training for a higher-skilled role in related industries.
  • CommUnityCare Health Centers – Call 512-978-9015 to schedule an appointment (expect long hold times). Currently accepting new clients by appointment only. Offering care by phone and in-person. An eligibility appointment must be set first. Required documentation: ID, Proof of Income, Verification of Address, Social Security (if available), Birth Certificate for all household members, and any active Health Insurance.
  • Vida Care – Austin ISD’s school-based mental health partner, Vida Clinic, is offering teletherapy services to the entire Austin ISD community, providing adults and students with access to mental health services right from their own homes. To schedule an appointment, visit the website or contact our Vida Clinic Care Team at 512-518-2209 or by email at vidacare@vidaclinic.org
  • The SAFE Alliance Hotline – Call or Text the 24-Hour SAFEline at 512-267-7233. Advocates can make referrals for shelter, assist you in determining if you or a loved one is being abused verbally, emotionally or physically, and connect you to all SAFE services and local resources.
  • ConnectATX – Visit the website to find up-to-date information regarding emergency food and child care for essential workers.
  • Central Texas Food Bank – Use the website to locate a Mobile Food Pantry near you. Before visiting, call the hotline for the latest updates at 512-684-2559.
  • Catholic Charities of Central Texas (CCCTX) – Clients in need of services should call 512-651-6100.
  • Austin ISD Meals for Children – Children, parents, and caregivers can receive free breakfasts and lunches, as well as a weekend pack on Fridays, but they must be present to receive the meals, Monday-Friday from 11 am – 1 pm at the schools listed below. School buses will also deliver to other locations, see website for details. / Los niños, padres y cuidadores pueden recibir desayunos y almuerzos gratis, así como un paquete de fin de semana los viernes, pero deben estar presentes para recibir las comidas, de lunes a viernes de las 11 a.m. a 1 p.m. en las escuelas que se enumeran a continuación. Los autobuses escolares también se enviarán a otros lugares, consulte el sitio web para más detalles. Elementary School, Blackshear, Blanton, Cook, Dawson, Govalle, Houston, Linder, Perez, Pleasant Hill, T.A. Brown; Middle Schools, Burnet, Dobie; High Schools, Akins, Crockett, Eastside, LBJ
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San Antonio Resources

  • City of San Antonio – View the latest resources compiled by the City of San Antonio, including: Food Resources, Rental Assistance and Utility Assistance, Counseling Services, Childcare Assistance, and more.
  • Workforce Solutions Alamo – If you recently lost your job due to the economic disruptions of COVID-19 or changes in the economy, Workforce Solutions Alamo can assist you in finding a new job or training for a higher-skilled role in a new occupation. Access to Career Centers has been modified to be by appointment only. Contact your local Career Center via phone: Walzem 210-822-7640 / Marbach 210-436-0670 / Houston 210-581-0190 / Flores 210-928-3985 / Datapoint 210-438-0581.
  • City of San Antonio Fair Housing Division – Rental assistance is available for households experiencing an emergency and hardship. Strict income and hardship requirements for eligibility. Complete the Rental Assistance Application online. Expect 48-72 hour wait time to be contacted by phone or email to begin the application process and to request supporting documentation.
  • City of San Antonio Department of Human Services – Utility assistance is available to households with income at or below 125% of the current Federal Poverty Level. Application processing period can take 30 days or longer. Complete the application online. Required documentation: (1) Proof of current income for the past 30 days for all household members 18 years of age and older, (2) Award Letters (Social Security, Supplemental Security Income, Disability, Unemployment) or Bank Statement for last 30 days, (3) Current utility bill(s), (4) Photo ID(s) for Account holder (Texas ID/Driver’s License/Matricular Consular), (5) Social Security number of Account holder- Last 4 digits only, (6) Birth Certificate (1 child’s certificate to qualify).
  • Christian Assistance Ministry (CAM) – Sack lunches and groceries. Open Monday through Thursday from 9am to 3:30pm, and Friday from 9am to Noon. Downtown Location: Call: 210-223-6648. Address: 110 McCullough 78215. Northside Location: Call: 210-697-5771. Address: 5084 DeZavala 78249
  • San Antonio Food Bank – Call 210-431-8326 to speak with someone about all the ways the San Antonio Food Bank can help you in this time of crisis. Complete this form to register for mobile food distribution.
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Houston Resources

  • Memorial Assistance Ministries (MAM) – Up to $350 toward rent payment or utilities is available. Call: 713-574-7533 (English); 713-574-7536 (Español) and leave a voicemail. A representative will return your call within 24 hours to set up a phone appointment. Must live in one of the 17 zip codes covered and provide a Notice to Vacate letter from your Property Manager. Zip Codes: 77008, 77009, 77018, 77022, 77024, 77037, 77039, 77040, 77041, 77043, 77055, 77076, 77079, 77080, 77088, 77091, 77092.
  • Interfaith Caring Ministries – Offering rent and utility assistance, minor home repair, and food for seniors (55+). Must live in Clear Creek or Frenchwood Independent School District, must have a lease in your name, or own a home. Application is turned around in 48 business hours.
  • City Wide Club – Offering rent and utility assistance, food, transportation, and counseling services. Call Tuesdays, 10am to 1pm for information related to rent assistance programs.
  • Catholic Charities of the Archdiocese of Galveston-Houston – Offering limited rent assistance, utility assistance (Reliant Customers with a Disconnect Notice), food pantry, counseling, and immigration services.
  • Salvation Army Houston – Offering limited rental assistance.
  • Lone Star Legal Aid – Offering legal services to low-income individuals.
  • Comprehensive Energy Assistance Program (CEAP) – Offering utility assistance for low-income seniors (60+), and for those with a documented disability expected to last 12 months.
  • Comp-U-Dopt® – Provides computers to families who do not have one at home. Visit the website to register for a weekly lottery. To register, you must have a student in grade K-12 enrolled in a school within Harris County, and do not currently have access to a working device at home (Tablet, Desktop or Laptop).
  • Katy Christian Ministries Social Services – Offering rent and utility assistance, food, clothing, medical, gasoline, household items, and furniture.
  • My Family Doctor – Drive-thru testing facility, open Monday to Friday, 9am to 4pm. Only testing those with fever and/or symptoms of respiratory illness (e.g., dry cough). Priorities include older adults and people with chronic medical conditions. This testing site is currently cash only. You’ll need $25 cash even if you have insurance coverage. They advise all patients to bring $150 cash for the test just in case they cannot verify your insurance.
  • Harris County COVID-19 Self-Assessment Tool – This tool will help determine whether you may need further assessment or need to be tested for COVID-19.
  • Harris County Ask My Nurse Line – Harris County Residents without access to healthcare, call 713-634-1110. Available 7 days a week, 9am to 7pm.
  • AIDS Foundation Houston – Medical services available for anyone with HIV and AIDS.
  • Houston Food Bank – Text FOOD to 855-308-2282. Available in all languages. Asks for your address, then gives option to provide the nearest, or quickest, food pantry. Provides directions by car OR public transit. Will direct you to one of the Food Bank’s hundreds of partner locations.
  • Houston Shift Meals – Meals for hospitality industry employees by hospitality companies.
  • Bethel's Heavenly Hands – Distribution of groceries and in some cases, household products, every week except for the 5th week of the month. Registration Monday-Friday; Food Pantry every Wednesday.
  • Target Hunger Service Center – Emergency Food.
  • Society of St. Vincent de Paul – During COVID, volunteers are using creative ways to continue serving food, such as operating drive-up pantries, and home visits through conference calls.
  • The House of Amos – Emergency Food Pantry, Education, Literacy Program, Citizenship Classes.
  • Braes Interfaith Ministries – Food, Clothing, & Limited Financial Assistance.
  • Cypress Area Ministries – The Food Pantry is open Monday through Friday, 10:0am to 2:00pm for families and individuals that are in need and live in one of the following zip codes: 77065, 77095, 77429, 77433, and 77084. Please bring ID and proof of residence.
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Dallas Resources

  • CitySquare Food Pantry – Available to the public. Open Tuesday through Friday, 9am to 1 pm. Modified drive-thru grocery pick up.
  • DFW Eats – Family Meals to Go: Free to all service industry and their families. Open Monday through Friday, 6pm to 9pm. Staff will bring meals outside and place in the back of your car for you.
  • North Dallas Shared Ministries: Food Pantry – Must have photo ID and proof of address (such as a utility bill). If receiving food more than once a year, you must live within one of the service area zip codes: 75001, 75023, 75115, 75204, 75205, 75209, 75219, 75220, 75225, 75229, 75230, 75231, 75234, 75235, 75240, 75243, 75244, 75247, 75248, 75251, 75252, 75254, 75287.
  • Dallas ISD Free Meals for Children – Open Mondays and Thursdays, 10am to 1pm for children 18 or younger, at the following schools: Francisco "Pancho" Medrano Middle School, Thomas J. Rusk Middle School, Sam Tasby Middle School, and Emmett Conrad Middle School.
  • Fort Worth ISD Meals for Children – Children who attend any school in the Fort Worth ISD district can get their meals at any of the schools in this partial list, but a Parent must come with the child.
  • Plano ISD Meals for Children – Open Monday through Friday, 11am to 1:00pm at the following Plano ISD schools: Armstrong Middle School, Barron Elementary School, Daffron Elementary School, IB World School at Huffman Elementary, Meadows Elementary School, Rose Haggar Elementary School, Sigler Elementary School, and Thomas Elementary School. Note: Watch website for changes to schedule.
  • Birchman's Corners of the Field - 9100 N. Normandale, Fort Worth, TX 76116, 817-244-6590
    Food pantry – one bag of non-perishable items per family, open Thursdays from 1-3 No ID is needed.
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